Don't just take our word for it. Take a look at what our previous clients have to say…
I was pleased overall with the service provided by F5 Property Limited as a Letting Agency. The team was helpful and easy to contact and strive to make themselves available when needed by the tenants. I had a few issues with maintenance (bedroom furniture) in the early months of the lease, which was quickly handled by the agents, and the furniture replaced with more stable products.
Later on in the year (November on wards) there was a serious issue with mould in the house - the back bedroom and the upstairs bathroom. I informed F5 Property of the issue and Kieran was always quick to come and take a look and do the best he could to solve the issue. Although the mould growth was quite an inconvenience and also quite a serious issue for a number of months, it was good to know that the agents were there to be reached and Kieran was always quick to respond and come to monitor the issue. I would say, however, that the gentleman who was asked to come and handle the mould issue on behalf of F5 Property - to wash down the walls etc. was not very helpful. He seemed to dismiss the seriousness of the mould growth even as it filled the walls of our main bathroom and there were severe water leaks in the back bedroom. He also tried to placate the issue and say that 'black mould was good mould' which as a tenant and as someone who has had previous experience as a landlord and with mould I can tell you is false and only aided in making the situation more frustrating for me as a tenant at the property. I can honestly say that his attitude when visiting the house was off putting in the sense that he spoke to us as if we had little to no knowledge of the situation. Because he tried to downplay the issue it only made it seem as if he had no idea what he was doing. I was frustrated at the fact that I had to live in a damp room with mould and that my days were interrupted by the on-going issue, but am thankful that there was always a contact at Intralet and someone who would come whenever the leaking/mould issue got worse as it did over the course of several months.
Overall, I would recommend F5 Property Limited as an agency and had good interactions with the managers. Kieran was very helpful and always tried his best to help out when needed.
F5 Property Limited has always been very easy to deal with. It was clear at all times what was happening with regards to tenancy and repairs.
The online service for reporting faults worked extremely well and it was always dealt with within 24-48 hours of it being reported depending on the level of urgency. Deposits have been returned very quickly upon final inspections of the properties.
I have stayed in 2 different houses managed by Intralet and would highly recommend them.
Cannot recommend F5 Property Limited enough. They have been so helpful and always available when needed. It has been a pleasure dealing with all three members of Intralet.
We rented the same property from F5 Property Limited for a period of over 2 years. The staff were at all times professional, accommodating and responsive to our needs. Over that period of time they swiftly and efficiently responded to any queries and helped resolve any issues we experienced.
I would thoroughly recommend them
I have been a tenant of F5 Property Limited for 2 years now and cannot fault them.
Maintenance service is excellent; any issues in the property are inspected and dealt with quickly and without any hassle. I have been renting in different areas throughout Belfast for the past 8 years and renting through F5 Property Limited has been the easiest and most reliable.
Very friendly, yet professional approach from everyone we were dealing with. The only reason why I didn't score excellent, was a delay in carrying out some repairs and some "paperwork" when we moved in.
Nothing major but, and couple of emergency fixings we needed were always dealt with swiftly. Kieran even communicating at the weekend days.
Would definitely work with F5 Property Limited again.
F5 Property Limited provides an excellent, courteous service, which is very efficient and accommodating.
I would certainly recommend F5 Property Limited to any potential tenants seeking rental properties in Belfast. ?I've been with this letting agent for a year and a half now and they've continuously been really helpful from day one. For example, they converted my heating system in the apartment from Economy-7 to Gas, which I was most grateful for, and was a fantastic job too. I normally deal with Christine Flanagan from F5 Property Limited, who is a really lovely lady; very professional and always on-the-ball with anything relating to the property I rent.
What I also really like about F5 Property Limited is that they are a family-run business, and you can be assured that any jobs needing done are always responded to quickly, and efficiently carried out by their maintenance staff. Certainly the best Letting Agent/landlords I have ever come across in all my years of renting properties...
Definitely 5 Stars!